Account Management & Security

Account Management Guides

• 2FA Reset Instruction
• Identity Verification Tips & Guide
• 2FA set up
• Income Verification (Optional)
• Password Reset Instructions
• Unlocking Your Account

See all 7 articles

Your Xfers Wallet

• Xfers Wallet Introduction & Set-up Process
• Xfers Wallet Limits
• Changing and/or re-verification of Xfers Account
• View your Xfers Balance, Spending Limit & Verification Status

Security Guides

• Coinhako's User Security Guide
• Password Basics
• Account Security Best Practices
• Protect Your Online Data

FAQs

• What is 2FA? Why do I need it?
• Can I increase my Daily Trading Limit?
• Can I update my particulars?
• My account name is not my actual name, does it matter?
• I lost my phone/changed my phone? What can I do?