Setting up 2FA on Coinhako

As a company, our users’ safety is our top priority. We strongly recommend users to set up Two-Factor Authentication (2FA) to enhance the security of their Coinhako account. 

In this article, you’ll find out how to set up two-factor-authentication (2FA) on Coinhako and why it's important.

• What is 2FA? 
• Why is 2FA important? 
• How do I set up 2FA on Coinhako?
• How do I reset my 2FA?
• How does 2FA work?

What is Two-Factor Authentication (2FA)? 

2FA requires Coinhako users to verify their identity with a secondary piece of information, on top of their email and password combination, before they are allowed to access their account. 2FA usually comes in the form of a six-digit code, generated by an external authenticator application.

The code refreshes every 30 seconds after which it expires and can no longer be used for verification. 

Why is 2FA important?

Using email addresses and passwords, although necessary, are sensitive and vulnerable to attacks by third parties. With 2FA, there is an added layer of security to keep these malicious actors out while ensuring your information remains protected.

How Do I Set Up Two-Factor Authentication (2FA) For My Coinhako Account?

To set up your 2FA, you will first need to have access to an Authenticator App to generate a 2FA for any cryptocurrency transaction. We recommend downloading either Google Authenticator or Authy to manage your 2FA. Otherwise, other Authenticator Apps of your preference should work as well.

To set up your 2FA with Coinhako, you will be required to follow steps on both our website and the Authenticator App you are using.

There are three parts to this setup:

1. Setting up 2FA on the Coinhako Website
2. Enabling 2FA on your authenticator app
3. After keying in the Token/Scanning the QR code

Part 1: Setting up 2FA on the Coinhako Website

1. Click on your name displayed in the top right corner of your Coinhako wallet.

2. Select "Two Factor Auth".

Select "Two-Factor Auth" from the drop-down menu.

3. Choose "Setup 2FA" on the screen.

4. You will be led to the following page where you will be reminded to download an Authenticator App.

5. Click "Next".

6. A QR code and the token code will be displayed on the page for you to sync up with your Authenticator App on your phone.

Part 2: Steps on Authenticator Application

1. Google Authenticator

Step 1: Open the Google Authenticator App and click on "+" located at the bottom right of the page.

Step 2: You will be presented with the options "Scan a barcode" or "Enter a provided key". 

"Scan a barcode"

Scan the QR code provided on the website using QR scanner opened on the application.

"Enter a provided key"

Manually key in your token by entering or copying the key that will be provided on Coinhako's web page. 

2. Authy

Step 1: Open the Authy App and select the options button on the top right-hand corner of the page.

Step 2: You will be provided with the options "SCAN QR CODE" or "ENTER KEY MANUALLY". 

"SCAN QR CODE"

Scan the QR code provided on the website using QR scanner opened on the application.

"ENTER KEY MANUALLY"

The following pop-up will appear for you to key in the token provided on Coinhako's Website

Step 3: Key in an Account Name of your preference

Part 3:  Enabling 2FA After Keying in the Token/scanning the QR Code

A 6 Digit OTP will be generated on the Authenticator App(s). Enter this OTP on Coinhako's Website accordingly and select 'Enable 2FA'.